ARVL services
ARVL provides personal grocery shopping, delivery, and kitchen stocking services for vacation residences. Product availability may vary by store and destination.
Orders and substitutions
Guests are responsible for accurate arrival, access, contact, and delivery information. Substitutions are handled according to the preference selected during checkout.
Pricing and payment
Grocery totals are determined by the completed local shopping trip. Delivery fees, service fees, and gratuity selections are presented during checkout and reflected on the final invoice.
Changes and cancellations
Grocery-list editing closes 24 hours before the scheduled delivery. Cancellation terms and any applicable charges are communicated with the order.
Contact
Questions about these terms may be sent to hello@getarvl.com.